Sycamore Collaborative

What is the path from food pantry to food justice?

Schenectady, NY

Serving Schenectady County in upstate New York, Sycamore Collaborative (formerly Schenectady Inner City Ministries, or SICM) has been a lifeline in a time of increasing food insecurity and an inspiration for community engagement to volunteers and clients alike. Embracing their decision to become intentionally interfaith, we walked alongside the organization to look across all its communications to understand more clearly what they want to say, to whom, when and how. 

In our communications audit, we: 

• reviewed all current communications

• conducted key interviews

• led a retreat among organizational leaders and key staff

• organized and analyzed data

• reviewed staffing capacity

• made recommendations and provided reflective language to move the organization forward

As our communications audit concluded, we entered Phase II. In this iteration of our work, we:

• articulated core values

• created a strategic filter for decision-making

• collaboratively created a far-reaching strategic plan

• created a new visual identity, name, and website